What is a hard bounce?
A hard bounce is an email that is sent back to the sender because the email address doesn’t exist. This can happen for a number of reasons, such as the email address being entered incorrectly or the mailbox being full.
What are the causes of a hard bounce?
There are a variety of reasons why an email might hard bounce. Some common causes include:
- The recipient’s mailbox is full and can’t accept any more messages.
- The recipient’s email address is invalid or no longer in use.
- The message was sent to a spam or bulk email address.
- The email server was unable to deliver the message for some other reason
What are the consequences of a hard bounce?
There are a few consequences of a hard bounce. The first is that the email address is invalid and will not be able to receive any further messages. The email server may blacklist the sender’s email address, which could lead to future messages being blocked.
If too many hard bounces occur, it could impact the sender’s reputation and lead to their messages being blocked by other email servers.
How can you prevent a hard bounce from happening?
There are a few ways to prevent a hard bounce from happening. Make sure that your email list is up to date and has the most recent contact information for your recipients.
Use an email verification service to check the validity of email addresses before you send your campaign. This will help to eliminate any invalid addresses from your list, which can cause hard bounces.
You can also use a double opt-in process to ensure that the email addresses on your list are valid and active.
What should you do if you receive a hard bounce notification?
If you receive a hard bounce notification, it means that the email address you attempted to send to does not exist. In most cases, this is because the email address has been deleted or is no longer in use.
If you receive a hard bounce notification, you should immediately remove the email address from your list. You may also want to consider reaching out to the customer to confirm that they would like to be removed from your list.
How can you troubleshoot a hard bounce?
There are a few reasons why an email might hard bounce. The most common reason is that the email address is invalid. Other reasons include the email server being down or full, or the email being caught in a spam filter.
If you’re experiencing a hard bounce, the first thing you should do is check to make sure that the email address is valid. You can do this by using an online tool like verify-email.org. If the email address is not valid, you can try to contact the recipient to get a new address.
If the email address is valid, you should check to see if the email server is down or full. You can do this by using an online tool like Down For Everyone Or Just Me? If the email server is down or full, you might need to wait until it’s back up and running before trying to send your email again.
If the email server is up and running, you should check to see if your email is being caught in a spam filter. You can do this by using an online tool like Mail Tester. If your email is being caught in a spam filter, you might need to tweak your content or change your sending frequency to avoid getting caught.