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Opt-out

Opt-out

What is an opt-out?

An opt-out is a request from a subscriber to stop receiving email communications from a sender going forward. The opt-out can be either general, meaning the subscriber wants to stop all email communications from the sender irrespective of the email type, or specific, meaning the subscriber wants to stop only certain types of email communications sent by the sender.

The process of opting out can be as simple as clicking a link in an email or visiting a website, or it can be done through another method, which requires the subscriber to contact the sender by phone or mail. Regardless of how it’s done, the goal is always the same: to remove the subscriber’s name from the sender’s mailing list to stop all future communication.

There are a few things to keep in mind when it comes to opting out. First, not all senders offer an opt-out option. Second, even if a sender does offer an opt-out option, not all subscribers will know how to use it. And finally, some senders may not honor opt-out requests.

That said, opting out is still one of the best ways to protect your privacy and stop unwanted email communications. So if you’re not interested in receiving email from a particular sender, be sure to take advantage of their opt-out option.

What is the opt-out rate?

The opt-out rate is the percentage of people who unsubscribe from an email marketing campaign after receiving it. This rate can vary because of a number of factors, including the email content, the email frequency, and the overall campaign tone.

Generally, the opt-out rate will be lower for email campaigns that are relevant and interesting to recipients, while campaigns that are irrelevant or spammy will have a higher opt-out rate.

What is an opt-out link?

An opt-out link is a specific URL provided in email communications, typically marketing emails, that allows recipients to unsubscribe from future emails. This link is a crucial component of email marketing and is mandated by various email marketing laws and regulations to ensure that recipients have a clear and easy way to opt out of receiving emails if they choose to.

  • Location: The opt-out link is usually found at the bottom (footer) of an email. It’s designed to be easily identifiable and accessible.
  • Simplicity: Clicking this link should lead the recipient to a simple process for unsubscribing. This might involve redirecting them to a webpage where they confirm their decision or adjust their email preferences.

What is an opt-out form?

An opt-out form is a tool used in email marketing that allows recipients to unsubscribe from future email communications. It’s a critical component of respecting subscriber preferences and adhering to email marketing best practices and regulations. Here’s a basic description of how it works and its purpose:

  • Availability: The opt-out form is usually accessible through a link in the footer of marketing emails. When a recipient no longer wishes to receive emails, they can click this link.
  • Functionality: Upon clicking the unsubscribe link, the recipient is typically directed to a webpage with the opt-out form. This form may simply confirm their decision to unsubscribe, or it might offer options to adjust email preferences (like frequency or type of content) instead of completely unsubscribing.
  • Compliance with Laws: Including an opt-out option in emails is a legal requirement in many regions. For instance, the CAN-SPAM Act in the U.S. mandates that all marketing emails provide a clear and straightforward way for recipients to stop receiving emails.
  • User-Friendly Process: The process of opting out should be straightforward and user-friendly. Requiring recipients to log in or go through complex steps to unsubscribe can be frustrating and is generally considered a bad practice.
  • Immediate Effect: Once a user completes the opt-out form, their decision should be respected immediately, and their email address should be removed from the mailing list to prevent future emails.

The opt-out form serves as a respectful and legally compliant way to allow recipients to unsubscribe from receiving future emails., helping to maintain a positive relationship with them, even as they choose to exit your email list.

What is an opt-out policy?


Yes, an opt-out policy is indeed real and is a common practice in email marketing. It refers to a system where recipients are automatically included in email lists and receive communications, but they are given the option to unsubscribe or “opt-out” if they no longer wish to receive these emails.

Here’s how it typically works:

  • Automatic Inclusion: In an opt-out system, individuals are added to an email list without their explicit consent to receive marketing emails. This could happen when they make a purchase, sign up for a service, or their contact information is acquired in other ways.
  • Unsubscribe Option: Each email sent under an opt-out system includes a clear and easy way for recipients to unsubscribe from future communications. This is usually a link or button at the bottom of the email.
  • Legal Compliance: Opt-out policies must comply with email marketing laws and regulations. For example, in the United States, the CAN-SPAM Act requires clear unsubscribe options in all marketing emails. Other regions, like the European Union with its GDPR, have stricter rules that lean more towards opt-in systems.
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